Frequently Asked Questions
Here you can find answers to common questions about our driveline products, installation, and maintenance. We aim to provide you with the information you need to make informed decisions.
MAINTENANCE & INSTALLATION
CUSTOMER SUPPORT
What types of driveline products do you offer?
GForce specializes in late model performance applications. In particular rear wheel drive IRS vehicles. Our specialty is CV axles or CV half shafts for these vehicles. If you would like to see what all we make and for what applications, see our Products page here:
Are there any tips to make installation of my axles easier?
Yes. Most GForce axles come fully assembled and require no assembly or dissassembly to install.
• DO NOT remove the stub shafts from the axles to install.
• DO NOT re-torque or check the torque specs on the axle bolts. Simply ensure that paint marks on the cv bolts are lined up indicating that the CV bolts are torqued to spec.
What maintenance is required for my axles?
A visual inspection of your axles is recommended at most regular service intervals. GForce axles are shipped fully assembled. All CV bolts, boots and clamps are "permanently" installed and do not require maintenance.
CV bolts in particular use a specific Loctite during assembly. Re-torquing or checking the torque spec on these axles can result in breaking the Loctite seal and introducing the risk of CV bolt movement. Each CV bolt has a paint mark indicating it has been torqued to spec. As part of the visual inspection, make sure your paint markes are lined up indicating the bolts are still torques to spec. If they are not, see the next section for torque specification on CV Bolts.
Are your driveline components compatible with all vehicles?
Almost all GForce product are applications specific. Meaning, a particular product is designed to be a direct fit to a certain application or vehicle.
To see all the vehicles and products GForce has to offer, visit our products page here:
Do you offer international shipping?
Yes. We ship to most countries via UPS World Wide Expedited. In most cases, the shopping cart and checkout pages should populate with proper shipping costs and information once you have entered all the necessary details. Should you have any questions during this process, please call during normal business hours.
Can I track my order?
Once and order is placed, you will receive an email confirmation from us with your order number.
When your order is ready to ship, you will receive a second email from us with sjipping notification and your tracking number.
Most orders ship within *3 business days. If you would like to know the status of your order before receiving a shipping notification, you will have to call us during business hours for a shipping date estimate.
*Please note shipping times are an estimate and will vary
How can I contact customer support?
Customer support is available by phone Monday through Friday starting at 9am to 4pm CST. You can call (316) 260-8433 during these hours to speak with knowledgeable staff regarding your questions.
Or you can reach us via email. Please send and email to sales@gforce1320.com.
What do I need to do in order to send my axles back for repair or inspection?
Any item being returned to GForce for any reason requires and Return Material Authorization (RMA) number. An RMA number can be obtained by calling our main line during normal business hours.
DO NOT SEND ANY PRODUCT BACK TO GFORCE WITHOUT A PROPER RMA NUMBER.
For contact information and to obtain and RMA number please visit our contact us page here:
CONTACT US
What is an RMA number?
An RMA number is a Return Material Authorization number that must be issues by GForce in order to send any product back to us for any reason. Any products sent to us without an RMA number will be set aside and risk being discarded. It is highly recommeded to obtain and RMA number from one of our qualified technicians before sending anything to GForce.
What is the best way to send my axles back for a RMA?
Axle Return PackagingOnce you have received and RMA number, you can send your axles back to us. We recommend UPS or FedEx. We also encourage you to insure your shipment in case of lost or damaged packages. Shipping address can be found below.
Also, packaging information can be found on this document here. Keep in mind, these axles are heavy and can be damaged in transit if not packaged appropriately. These instruction can help to ensure they make it back to us safely.
See packaging information below:
Ship to:
GForce Engineering
RMA # (your RMA number here)
7111 W 151st Street, STE 302
Overland Park, KS 66223
Where can I find installation videos?
GForce has a limited selection of videos that can assist with installation or the selection of the proper product options. These videos can be found in our Videos section of the website.
VIDEOS
GForce 9" Rear End Kits
GForce Axles
Need More Help?
If you have any other questions or need further assistance, feel free to reach out to our team. We're here to help you with all your driveline needs.